XCMG Truck Cranes
1. Within the period of quality guarantee, if the demander meets some problems which are serious and cannot be dealt with after the demander provides phone directions and spare parts, then he can raise the service request and send invitations to the supplier. And the supplier should assign the personnel to provide the oversea service on scene according to the reality. Regarding the expenditures of the personnel, the parts cost in China will be undertaken by the supplier while all the costs out of China are the demander s, including the personnel visa, round air tickets, accommodation, communication, traffic, insurance abroad which is at least 400, 000 RMB, and compensation for life which equals at least 1000$ RMB per month.

2. Training
The supplier has the responsibility to train the demander the operation and repair of the machine for free; The place for training is at the locus of the supplier. During the training period, which lasts 2 or 3 days in principle, with 5days as its peak, the demander should undertake their employee s accommodation, traffic, round fares etc. Besides, the demander should take interpreter into consideration if necessary.