The KVend provides high-quality products, informed expertise and robust marketing strategies to generate a stable customer base, which in turn would result in growth in profits and subsequently increase wealth for shareholders. We do not have a RMA system. We provide 3-5% of spare parts that can be replaced within few minutes with simple tools. Dealers are responsible to keep appropriate stock level in order to operate their vending machines 100% of utilization. Warranty coverage is normally 3 years limited parts replacement. We will increase extended warranty to five years first in the vending industry from 2010. The company is based at the following address. AFE Corp. I am a sales executive working for the company from India and my work involves marketing of the companys products from India,without having to be physically present at the office in Korea.